Automating Orders in ERP with AI

The Challenge

An ERP implementation partner noticed a recurring issue with their customers: up to half of all incoming orders were still being processed manually. Teams had to extract data from emails, PDFs, or attachments and enter it into the ERP system by hand. This slowed down operations, introduced human errors, and frustrated both employees and customers.

The Solution

To solve this, the partner integrated Aikyma’s Order Processing Agent directly into their ERP rollouts. The AI agent reads and processes orders from multiple formats and transfers the data automatically into the ERP system.

The Results

• Manual order entry reduced by 70%

• Order processing speed doubled

• Hundreds of work hours saved per customer each month

• Fewer errors, leading to smoother customer experiences

Takeaway

By using Aikyma’s Order Agent, the partner not only increased customer satisfaction but also positioned their ERP solution as more efficient and future-ready.